5 Steps to Prevent eBay Fraud
Filed Under eBay Fraud | Leave a Comment
A recent article by Consumer Reports magazine discussed several simple steps auction buyers can take to protect themselves from fraud on eBay. Read more
Some Feedback on eBay’s Feedback 2.0
Filed Under Feedback | 6 Comments
As a seller, there are certain aspects of eBay’s Feedback 2.0 that I’m not a big fan of. In addition to the positive or negative point and short comment awarded under the legacy feedback system, buyers can now use a one- to five-star rating scale to anonymously evaluate sellers in four different areas. These aspects of the transaction include communication, accuracy of the item description, delivery time and shipping and handling charges. While these “Detailed Seller Ratings” may achieve eBay North America President Bill Cobb’s intended effect of “[giving] buyers more transparency about [eBay's] really good sellers,” I think that the new system should cover aspects of the auction that are more relevant and of which the seller has more control. Read more