Auction eZine - Issue 4

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AuctionInsights Newsletter
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December 16, 2004 

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Hi,

Doug Feiring here from AuctionInsights

With the hustle and bustle of the fast approaching
holidays, I thought I would keep this week's
newsletter short.  It details one eBay seller's
successful efforts to remove unjust negative
feedback.

Merry Christmas from AuctionInsights!

Doug
http://www.auctioninsights.info
http://AuctionLink.to

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o FEATURED ARTICLE...

Negating Negative Feedback on eBay

By J. Stephen Pope

Taking some pride in my one hundred percent
positive feedback score on eBay, I was horrified to
see a negative feedback appear against me.

What had I done wrong? Had I overlooked an
auction win and failed to deliver product as
promised? Had I given poor, slow service? Was I
rude to the auction winner?



Certainly, if I
had been guilty
of any of these
things, the
negative
feedback may
have been
deserved. But,
wait a second!
The auction had
just ended!



Within minutes (perhaps seconds) of the auction`s
end, I was being awarded negative feedback. Not
only did I not receive any chance to fulfill the
order or to right any wrong that I may have
committed, I also received an e-mail from the
perpetrator threatening to have me suspended
from eBay if I didn`t meet certain demands.

This wasn`t fair! Obviously, I had been victimized
by an online bully. (You would honestly think that
people had more productive things to do with
their time.)

What could I do about it? I e-mailed eBay and told
them my story. I mentioned how libel was a cause
for civil action.  I forwarded to them the e-mail
extorting me. Extortion is a criminal offense.

Happily, eBay took action. The negative feedback
that appeared on my member profile was almost
immediately removed. eBay also took
disciplinary action against the suspected abuser.

Yes, it took extra time and effort to deal with the
problem, but isn`t your reputation worth it?

J. Stephen Pope, President of Pope Consulting Inc.,
http://www.popeconsultinginc.com has been helping clients
to earn maximum business profits for over
twenty-five years.

For valuable Work at Home Small Business Ideas,
visit: http://www.yenommarketinginc.com

Article Source: http://EzineArticles.com

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