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The Consumerist Blog just published a massive list of internal eBay and PayPal phone numbers and email addresses (via Screw-PayPal.com).  Internal eBay phone numbers are one of the most closely guarded business secrets in the industry.  That’s why this compilation of contact information is such a huge deal.

From The Consumerist:

Here are over 450 pieces of internal email addresses and phone numbersto reach a real live human at Paypal/eBay. Anyone who has ever experienced Paypal unfairly freezing their funds, Paypal siding with someone who scammed them and losing money because of it, Paypal seizing funds from their bank account or credit card without permission, or just the simple impenetrable, rude, and useless customer service can surely appreciate this list. There’s contact info for executive relations, high executives, practically every department, and more, both US and international. The information comes courtesy of Screw-Paypal.com, a site started by a man who says Paypal wrongfully denied access to his funds for four years.

Here’s a link to the PayPal and eBay contact information on Consumerist.

PayPal and MasterCard announced today that they are introducing a new service that will allow PayPal users to use their PayPal balance to pay on e-commerce sites that accept MasterCard.  PayPal’s new service, called “Secure Card,” will be available through a software application that will automatically generate single-use MasterCard numbers that customers can use when they want to make payments to internet retailers that do not accept PayPal.

Interesting.  Can’t I already use my PayPal funds where MasterCard is accepted by using my PayPal debit card?  I get 1.5% back using my debit card as well.  Besides the security of having a single use MasterCard number (which would have been useful during my recent fraud experience), I wonder if there will be incentive to use the new service such as the debit card rebate?

Representing another success in their bid to expand their market outside of the auction community and the exclusive payment processor for the ”Mom & Pop” internet business, PayPal recently announced that Northwest Airlines is now offering PayPal as a way to pay for tickets purchased on the airline’s website. Read more

I use Paypal often, and I have found it to be one of the most convenient ways to pay for anything you may buy online (or offline with the credit/debit card). I use it to get paid for much of my internet work, and it has always been safe and secure for me. I like that it is as convenient as it is, and that I can also go to a Paypal shop to find exactly what I need. It saves a lot of guesswork when looking for somewhere to shop online. I have found many great web sites where I would have wanted to buy something, only to have gone through the process of checking out to find out that they do not take Paypal. Read more

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