James Vaughan
Welcome to eBay Live Help, my name is James. How may I be of assistance?
funkymonkey2316
hello james please can you explain why i am no longer allowed to sell items
James Vaughan
Just to clarify, have you encountered any error message when listing items to sell?
funkymonkey2316
no i have received an email telling me i am no longer allowed to sell, i would like to know the exact reason why
funkymonkey2316
the only error message if it is a error message says i am not allowed to list due to my seller performance standards !!!
James Vaughan
I’ve checked your ‘funkymonkey2316′ account and found that your Selling Performance status is Below Standard. As soon as your account has improved to Standard, you’ll be able to list items to sell.
James Vaughan
As your ratings has now improved, you’ll be able to get your status back to Standard on the next performance evaluation on the 20th of October.
funkymonkey2316
the last email i received told me i am NO LONGER allowed to sell so how am I supposed to improve my rating, up till this rating came in I never had any problems, I have had this account since 2003 and I am shocked at the why I am being treated
funkymonkey2316
James I have items I need to sell now
James Vaughan
I know this matter concerns you.
James Vaughan
As mentioned, you’ll be able to list after the next evaluation on the 20th.
funkymonkey2316
But as mentioned I have items to sell now, ebay makes sure it takes its charges every month and they are getting more expensive I am really not happy with my treatment
James Vaughan
In order to assist you further on lifting your selling restriction, I will then need to transfer you to our dedicated taem.
James Vaughan
Please stay connected while I make the transfer.
James Vaughan
Has transferred you to:Jessica Lorie
Jessica Lorie
Welcome to eBay Live Help, my name is Jessica. Please give me a moment to review what you have discussed with the previous representative.
funkymonkey2316
ok thanks
Jessica Lorie
Thanks for waiting. From what I understand, you’d like to appeal for the selling limits on your account. is this correct?
funkymonkey2316
yes that is correct i have items that i need to sell
funkymonkey2316
i have had this account since 2003 and if you look at my history for the last 8 years you will see that until this new system came in i had a very good account
Jessica Lorie
Thanks for confirming. Please bear with me for a few moments while I look into this.
Jessica Lorie
Thanks for waiting. I see that you are currently not meeting our minimum seller performance standards required to sell on eBay, and upon review of your account activity, we’ve determined that your business may not be right for the eBay marketplace.
Jessica Lorie
As a result, we’ve indefinitely restricted your selling privileges. You won’t be allowed to list or sell items moving forward, but will be able to purchase items freely.
funkymonkey2316
please explain in full how you have come to this decision
funkymonkey2316
I need a full explanation to how you can make this decision
Jessica Lorie
I can see from our records that we had previously warned you about the low levels of buyer satisfaction on your account and stated that we needed to see a big improvement. Since then your account has failed to meet the requirements of our Seller Non Performance policy, so we had to take action.

Jessica Lorie
I’d just like to check if we are still connected. Are you still there?
funkymonkey2316
yes because you have restricted me from selling enough items to be able to improve I am 1 of hundreds of people who are totally disgusted with my treatment from ebay under this seller proformance
funkymonkey2316
if you actually read my feedback you would see that a lot of people give excellent feed back but dont fill in the star thing and this has caused the problems which is wrong because it does not give a true reflection
Jessica Lorie
I’m afraid the reason for this is that your account breached eBay’s Seller Non-Performance policy by causing an unacceptable level of dissatisfaction amongst your buyers.

funkymonkey2316
what 1 neutral feedback that got resloved
Jessica Lorie
This restriction is due to the low DSR scores you received.
funkymonkey2316
please advise in full the dissatisfied buyers and what the DRS score is as i have never heard of it !!
Jessica Lorie
You can check your seller dashboard:
Jessica Lorie
http://cgi6.ebay.co.uk/ws/eBayISAPI.dll?SDPerformance&tabValue=lastEval&spsProgram=UK
funkymonkey2316
No I am asking you to provide detailed reason to why you have stopped me from selling on Ebay i do believe it is my legal right to have a full clear explanation
Jessica Lorie
Should you want to pursue this further, you can contact us for information at the following address:

eBay Europe S.à r.l.
Attn: eBay.co.uk Legal
22-24 Boulevard Royal
L-2449 Luxembourg

Jessica Lorie
Are you there?

funkymonkey2316
I am asking you as the customer service to provide me with this information, also I have now found yet another site with thousands of dissatisfied ex ebay people
Jessica Lorie
I can understand you’re disappointed as you can no longer use your eBay account and I’m sorry that there’s nothing more we can do at this point. Our decision not to remove your restriction is final.

Jessica Lorie
Thank you for using eBay Live Help. Have a good night.
Chat Session Ended, Goodbye. (5010

my rating
Feedback 10207 98.9%

Here is a screen shot of my feedback and DSR
http://imageshack.us/photo/my-images/703/dsrebay.jpg/

ny negive or neutral feedbacks were items lost in the post or delayed due to bad weather ect and i refunded each and every one and they still left me bad feedback

anything i can do to get the account back up please. thanks