Comments on: eBay Seller Non-Performance Policy Clarified http://www.auctioninsights.info/ebay-seller-non-performance-policy-clarified.html Unique Tips and Tools for eBay Auction Users Fri, 09 Jan 2009 22:41:52 +0000 http://wordpress.org/?v=2.6.5 By: Jana Townsend http://www.auctioninsights.info/ebay-seller-non-performance-policy-clarified.html#comment-212816 Jana Townsend Sun, 30 Nov 2008 00:34:20 +0000 http://www.auctioninsights.info/ebay-seller-non-performance-policy-clarified.html#comment-212816 I found out last night as I was trying to post three items for auction that Ebay had taken away my seller privileges for 30 days because one or more of my DSR (detailed seller ratings)had slipped below 4.1 ratings! They were kind enough to let me know that I still had buyer privileges...as if!!! They also told me that if I raised my DSR's I would get my seller privileges back...hmm, how does one accomplish that without the ability to sell which is how the DSR's are tallied?? It is a mystery to me! My feedback is a 98.4% positive with one neutral and one negative in the past six months. Those figures speak more clearly of my abilities as a seller than the damn DSR's! DSR's are only a way for buyers to abuse the rating system. These ratings are posted anonymously with no way for sellers to refute false negative ratings from buyers AND Ebay encourages buyers to go ahead and leave "honest" ratings because of the anonymity...what a load of hogwash!!! I had a buyer from the same state as myself (Idaho)who asked for a reduced shipping rate even though my auctions clearly stated that I chraged a flat fee to anyone anywhere regardless of location (except international); I went ahead and gave her a discount on shipping and when she didn't receive her package as fast as she thought she should,(again my policy was clearly stated in the auction; a 10 business day shipping policy, not including weekends or holidays), she filed a paypal dispute against me; I won. Of course this person left false negative DSR's for me, Ebay hasn't given her any incentive to be fair or honest. Of four recent Paypal disputes filed against me for not receiving items on time, I won all four, but this information is not posted on Ebay where others can see it, it is private correspondence on Paypal only. Buyers like this woman and Ebay as a company should be ashamed of their treatment of sellers!!! Sellers are what fills Ebay's coffers not the buyers. It is the sellers that pay listing fees, relisting fees, template fees, picture posting fees, storefront fees, and final value fees...without sellers there are no buyers! And let's not forget the Paypal fees (Paypal is a subsidiary of Ebay) No one is perfect in this world, most of all not Ebay as evinced by this shameful treatment of it's lifeblood, sellers! Ps-I am not going to participate as a buyer on Ebay and be a sponsor and co-conspirator of this hypocrisy. I found out last night as I was trying to post three items for auction that Ebay had taken away my seller privileges for 30 days because one or more of my DSR (detailed seller ratings)had slipped below 4.1 ratings! They were kind enough to let me know that I still had buyer privileges…as if!!! They also told me that if I raised my DSR’s I would get my seller privileges back…hmm, how does one accomplish that without the ability to sell which is how the DSR’s are tallied?? It is a mystery to me! My feedback is a 98.4% positive with one neutral and one negative in the past six months. Those figures speak more clearly of my abilities as a seller than the damn DSR’s! DSR’s are only a way for buyers to abuse the rating system. These ratings are posted anonymously with no way for sellers to refute false negative ratings from buyers AND Ebay encourages buyers to go ahead and leave “honest” ratings because of the anonymity…what a load of hogwash!!! I had a buyer from the same state as myself (Idaho)who asked for a reduced shipping rate even though my auctions clearly stated that I chraged a flat fee to anyone anywhere regardless of location (except international); I went ahead and gave her a discount on shipping and when she didn’t receive her package as fast as she thought she should,(again my policy was clearly stated in the auction; a 10 business day shipping policy, not including weekends or holidays), she filed a paypal dispute against me; I won. Of course this person left false negative DSR’s for me, Ebay hasn’t given her any incentive to be fair or honest. Of four recent Paypal disputes filed against me for not receiving items on time, I won all four, but this information is not posted on Ebay where others can see it, it is private correspondence on Paypal only. Buyers like this woman and Ebay as a company should be ashamed of their treatment of sellers!!! Sellers are what fills Ebay’s coffers not the buyers. It is the sellers that pay listing fees, relisting fees, template fees, picture posting fees, storefront fees, and final value fees…without sellers there are no buyers! And let’s not forget the Paypal fees (Paypal is a subsidiary of Ebay) No one is perfect in this world, most of all not Ebay as evinced by this shameful treatment of it’s lifeblood, sellers!
Ps-I am not going to participate as a buyer on Ebay and be a sponsor and co-conspirator of this hypocrisy.

]]> By: John http://www.auctioninsights.info/ebay-seller-non-performance-policy-clarified.html#comment-212257 John Fri, 28 Nov 2008 22:02:56 +0000 http://www.auctioninsights.info/ebay-seller-non-performance-policy-clarified.html#comment-212257 (above doesn't make sense, the site edited what I wrote) Heres my problem ebay has restricted me from selling for having a 4.0 out of 5.0 on shipping time. As a seller whos been selling since 2002. Ebay is my main income I need to be able to sell. 4.1 or higher is a little ridiculous on standards. The restriction should be 2.5/3.0 or lower. Blocking my account from selling for 30 days to 12 months is unacceptable for me. Especially since I pay over $100-200 a month in selling fees and a monthly store rate. It's not like I have poor feedback or a 2.0 on shipping time. Also I'm just a single person not a huge warehouse. Your new standards work for big companies but not for small sellers. People demand 2-3 day shipping times because they are used to companies liek amazon, newegg ect. I remember the old days on ebay.. these changes are bad for the company. People like myself are looking into other places to sell craigslist, google checkout stores ect. The money I spent for fees will go right into advertising my own website. Ebay made life easy for me but now thats its a headache I'm considering other options. (above doesn’t make sense, the site edited what I wrote) Heres my problem ebay has restricted me from selling for having a 4.0 out of 5.0 on shipping time. As a seller whos been selling since 2002. Ebay is my main income I need to be able to sell. 4.1 or higher is a little ridiculous on standards. The restriction should be 2.5/3.0 or lower. Blocking my account from selling for 30 days to 12 months is unacceptable for me. Especially since I pay over $100-200 a month in selling fees and a monthly store rate. It’s not like I have poor feedback or a 2.0 on shipping time. Also I’m just a single person not a huge warehouse. Your new standards work for big companies but not for small sellers. People demand 2-3 day shipping times because they are used to companies liek amazon, newegg ect. I remember the old days on ebay.. these changes are bad for the company. People like myself are looking into other places to sell craigslist, google checkout stores ect. The money I spent for fees will go right into advertising my own website. Ebay made life easy for me but now thats its a headache I’m considering other options.

]]> By: John http://www.auctioninsights.info/ebay-seller-non-performance-policy-clarified.html#comment-212256 John Fri, 28 Nov 2008 22:00:56 +0000 http://www.auctioninsights.info/ebay-seller-non-performance-policy-clarified.html#comment-212256 Guys get this.. I've been selling on ebay since 2002! I'm a powerseller and have over 900 feedback. Thats real f*&king smart block people from making money in a recession. Guys get this..

I’ve been selling on ebay since 2002! I’m a powerseller and have over 900 feedback.

Thats real f*&king smart block people from making money in a recession.

]]> By: Ebay blows http://www.auctioninsights.info/ebay-seller-non-performance-policy-clarified.html#comment-211167 Ebay blows Wed, 26 Nov 2008 14:36:29 +0000 http://www.auctioninsights.info/ebay-seller-non-performance-policy-clarified.html#comment-211167 Wow, its good to see so many Saisfied Ebay sellers, Keep up the good work Ebay. You @$$holes! You are shooting yourselves in your own foot! That's exactly what you want to do in an ecomonic slow down...restrict and limit selling! Congrats! Wow, its good to see so many Saisfied Ebay sellers, Keep up the good work Ebay. You @$$holes! You are shooting yourselves in your own foot! That’s exactly what you want to do in an ecomonic slow down…restrict and limit selling! Congrats!

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